How to Cancel IdentityIQ
Want to stop IdentityIQ charges or close your account? Here’s the exact process, including the official cancellation routes, support hours, and what to know about refunds.
1) Identify your cancellation route
IdentityIQ offers two official ways to cancel:
Call Customer Care: 877-875-4347 (877-875-IDIQ) during business hours.
Member dashboard (where available): log in and use the Cancel option shown in your account.
Support hours (Central Time): Mon–Fri 7:00–18:00, Sat 8:30–17:00, Sun Closed.
Identity verification is required for phone cancellations. Email-only requests aren’t accepted unless the team can reach you by phone to verify.
2) Step-by-step to cancel
A) Fastest: call
Call 877-875-4347 during hours.
Confirm your identity (they’ll ask for your membership details).
Request cancellation and ask for written confirmation by email.
B) Online (if the button appears)
Log in to your IdentityIQ account.
Go to your membership/billing area.
Click Cancel and follow prompts; save the confirmation page/email.
(If you don’t see the option, use the phone route.)
3) Billing, access & refunds
After cancelling, your plan typically remains active until the end of the current billing period; future renewals stop. (Ask support to confirm your exact end date in your email receipt.)
Refunds: IdentityIQ’s site doesn’t promise prorated refunds. Independent reviews report no refunds for cancellations / no partial-month credits; confirm with Customer Care for your plan.
Free trials: IdentityIQ does not typically offer free trials (occasional promos may appear).
4) Quick checklist
I used the official channels (phone or dashboard).
I verified my identity and saved the cancellation email.
I noted my final access date and understand refund expectations.
Plouta tip
Use Plouta to spot recurring charges like IdentityIQ, set renewal reminders, and track spending payday-to-payday so you keep more of your money.
Disclaimer
The guidance on this page is provided by Plouta for general information only. We are not affiliated with or endorsed by above listed business (or any other brand named here). Subscription terms, prices, refund policies, and cancellation routes can change at any time—especially if you signed up through a third party (e.g., Apple, Google Play, Amazon, Sky). Always verify the latest instructions in your account or with the provider directly before taking action.
Nothing on this page constitutes legal, financial, or consumer-rights advice. You’re responsible for any decisions you make and for any charges that may apply (including early-termination fees or non-refundable periods). Refunds and access periods are controlled by the provider and may depend on your billing cycle, plan type, location, and applicable law.
Plouta does not cancel services on your behalf. Do not share service passwords or one-time codes with anyone. All names, logos, and trademarks belong to their respective owners and are used here for identification only.
If you spot an error or a broken step, please contact us at marketing@plouta.com so we can review and update this guide.
Last updated: 27 August 2025
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